I am new to Staten Island, and I needed a NYS inspection and general service maintenance on my pickup. I tried twice to book an appointment online at two other "name" places, but I never heard back from either one. Fortunately, I discovered the Zaloom's website and tried booking a appt. with them. They responded immediately, and we set up an appointment that worked best for me. So, right off the bat, I was impressed that they possessed a level of customer service that left any competitors in the dust. The service provided was expert and timely. Joe and Ed are friendly and professional. I felt extremely comfortable entrusting my vehicle to their care. It is a relief to know, that in this day and age, and in this city, I can always turn to Zaloomie Car Care for quality help.