5

Had a major transmission job that was handled well. Ed and Joe couldn't be more courtesy, respectful and helpful. When the job took a day longer to complete they covered the cost of a rental car for the day. To me that was important. I have a warranty for 3 years or 36,000 miles on the job. When that was completed, they were kind enough to do the needed oil change gratis. This was an Angie's List recommendation and I'm glad I came here.As long as there are no problems in the future, I have just found my new car repair shop.

5

Wonderful service. It's a delight to bring your car here.

5

Stopped by again yesterday. In and out. Had a feeling my battery was dead. Very surprised that a battery could die after only 2 years. Not Zaloom's fault. First time I brought this particular car to them. Very knowledgable on why the battery may have not lasted. More importantly, fixed it with the goal in mind to have this battery last more than the original battery did. Pleasure doing business with them.

Great service at Zaloom's. They are very thorough and explain everything completely and in a way you can understand all along the way. Good to have them in our community - trustworthy and reliable.

- Zaloomie Car Care
5

Excellent. Thorough and knowledgeable, as always. Would have never thought my battery would die after 2 years. Not Zaloom's fault. The car is practically brand new. They provided their insight into it and corrected it with the goal of not having to replace it again in 2 years. Their staff is pleasant. A true pleasure going there.

5

As a resident of SI, I was intrigued by the Zaloom story filmed by Nathan Clarke on CT posted back in 8/2013. Recently, my husband suspected wheel bearing issues on our 2006 Toyota and I wnated to address the issue asap, as it could be a safety concern. Though my first thought was to bring it to Zaloom, I was still a bit tentative to bring the vehicle for them to service. Perhaps the story about Zaloom was more hype than substance. So, I brought it to our 'usual' place for an oil change and gave them the first look into the problem. They did not hear anything during the test drive, and recommended that I bring it back when the noise became more consistent and prominent. I was not in agreement with their advice. So, my husband and I decided to bring it into Zaloom. The facility was neat and in order. Customer service was impeccable. Joe and Ed were very professional. They were proficient in explaining the technical issues w/o an overload of 'mechanical jargon'. We were given ample time to ask questions and to explore other options/alternatives. We didn't feel rushed through the process. Part of the work included an alignment. We asked Zaloom if they could do the repairs minus the alignment, since we had already paid for a lifetime alignment elsewhere. We were told that it was possible, but that they wouldn't feel comfortable that we drive it off their lot w/o an alignment. So, instead, they did the alignment anyway, and didn't charge us. The following week we traveled on that same road conditions that we first encountered the noise. We heard nothing. Our car handled the road very well. We will most definitely patron Zaloom for our car needs. A garage with great expertise coupled with superb service is hard to come by.

5

Took my car here for an inspection. Received polite and courteous care. The worker was patient and thoroughly explained upcoming services I would need. Pinch me? Have I finally found an honest mechanic??

5

Excellent service,great customer service

5

Zaloom was able to accommodate me last minute for an inspection. They are always so helpful, friendly, and knowledgable. I have recommended them to family and will continue to come back for any car needs. Ask for Joe, great guy!

5

Very satisfied with the attention and work that was done on my car. All the work done was explained to me in detail.

5

A very nice shop to take your sick vehicle. Techs are very knowledgeable in auto mechanics and understand the concerns of the customers. Shop is very nice and clean, with friendly people greeting you as you enter. Customers are no.1 priority. They will make sure you are completely satisfy with the work done on your vehicle. Follow by a call or email the following day to make sure everything is ok with your vehicle.

Zaloomie Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Zaloomie Car Care (718) 273-7181 if you have any issues in accessing any area of our website.