Zalooms knows how to get it done right the first time, he explains everything and offers suggestions. Excellent personal service by Ed and Joe at the welcome desk. They take the time to explain the problems and necessary repairs. They are very honest and competent. (They have excellent mechanics who are very qualified). Their ethics are admirable. I trust their advice and judgment. Their repair prices are reasonable. They complete the work in a very timely manner every time. I noticed at Zalooms, they treat male and female customers in the same manner. The shop is located on Victory Boulevard near Jewett Avenue where it is easy to get to. The neighborhood is great and a few good eating places while you wait. I believe he needs a bigger waiting room. The word is getting around about this shop.