Always a good experience. Very hard to find a mechanic you can trust, with Zaloom's you walk out knowing they did not take advantage of you. I sent a friend there once with transmission problems, other "reputable" shops had given him different diagnostics ranging from $600-2,000. Zaloom's guys spent time properly diagnosing the problem and then told him not to worry that he still had some miles left on his factory warranty. They connected him with a local dealer and the repair was done at no charge. Whenever I recommend Zaloom's the fact that they are honest and reliable wins then over!