Staten Island Auto Repair

I couldn't have been more pleased with my first experience at Zaloom's, from scheduling my state inspection on the phone with George, to the time and care Ed took with me in recommending needed maintenance for my car. Everyone was friendly and professional; the facilities were clean and woman-friendly, which you don't readily find in a garage; and I was in and out of there in just over an hour. I've already scheduled some of that maintenance with Zaloom's, and I hope this is the beginning of a long relationship with my neighborhood garage.

Fabulous customer service! Very thorough mechanics!

My experience was excellent. Just knowing that someone really cares that my car is in excellent shape is important to me. There were two wonderful gentlemen Joseph and Ed who greeted me and explained what my auto needed. They actually showed me what was wrong. It's like going to a great doctor who checks you out from head to toes. My car needed brakes and struts (which were leaking). Can you imagine going through the winter and breaking down? I knew when I left, that I would be back for checkups in the future. I've made Zaloom's Auto my auto doctor. I was surprised that the particular parts installed in my car had a lifetime guarantee of the auto and the labor was guaranteed for two years. HOW COULD I GO WRONG? They took their time and made sure everything was ok. If I have one complaint, it was that it took a while and they did not feed me. Next time I'll pack a sandwich just in case.

Very pleased!

I've had a great experience w/ Zaloom. Ed (one of the manager) is a very personable, and takes time to explain what is wrong with car. He even called me a couple days later to see how everything was going with the car (that is a first). I will be going back there for all my car needs.

Not pushy, get service thank you

Good service at a reasonable price

Problem identified. Problem fixed.

Had a pariculaarly difficult issue with my 2001 Solara that required a few different strategies form the technicians to mitigare. Throughout the procss , George and Ed kept me fully apprised of their approaches to solve the "check enginr light" issue that plagued this auto for the past few months. They even went on line to Toyota to gather the latest technical bulletins needed for possible solutions. The end result was that the latest Toyota bulletin suggested many expensive part replacement options that COULD but not necessarily solve the problem. Ed advised that I continue to drive the vehicle, which after their throttle valve servicing, runs perfectly well. Ed and George are two perfect gentlemen who go the extra yard to make sure you understand fully what is going to happen when they service your car and back it up with no charge policy if you must return the vehicle for a recurring incident.P.S. Ed, I forgot the the name of the cleaner that you add to tou gas line. Coul you email it?Thank you

Great Service and student discount!!